Questions? Feedback? powered by Olark live chat software
  Loading... Please wait...
  Loading... Please wait...

Gift & Gift Baskets Toys & Books Clothes & Accessories Keepsakes Personalized Baby Gifts

Blog - teri weiss

A question of trust


A question of trust

In my previous article, I gave an overview of the overall atmosphere within the Elegant Child of Beverly Hills. I told you about customer service, Teri’s experience and how she makes herself available to her clients. It is obvious that in a company like the Elegant Child, these elements are related and are very important.

I considered it important to mention that some loyal customers have full confidence in Teri! To be more precise, some clients will send an email indicating only very short outline of their order. Teri is then responsible for finding the perfect gift, unique, and all this, in the budget indicates.

This morning, Thursday, May 17th, 2012, a client has sent an email saying:  "Teri choose the color thread you think will look the best.  I trust your judgment." Teri is accustomed to this kind of mail and has never had a bad return on the selection of gifts!

Une histoire de confiance

Dans mon article précédent, je donnai un aperçu global de l’atmosphère au sein de the Elegant Child of Beverly Hills. Je vous parlais du service client, de l’expérience de Teri et de la façon dont elle se rend disponible pour ses clients. Il est évident que dans une entreprise telle que the Elegant Child, ces éléments sont lies et sont très importants.

J’ai juge important de préciser que certains clients fideles ont une entière confiance en Teri ! Pour être encore plus précise, certains clients vont envoyer un email très court indiquant seulement les grandes lignes de leur commande. Teri se charge ensuite de trouver le cadeau parfait, unique  et ce, dans le budget indique.

Ce matin, Jeudi  17 Mai 2012, une cliente a envoyé un mail disant : “Teri choisissez la couleur qui rendra le mieux selon vous. Je vous fais confiance.”  Teri est habituée à ce genre de mail et n’a jamais eu de mauvais retour concernant ces choix de cadeaux !

A Note from our Intern: Romy

We are sincerely thrilled to have Romy, our new business intern from France with us. This is what she wanted to share with you; a glimpse inside the heart of the Elegant Child. Intern’s words My name is Romy Roisil. I am a 21 years old French student currently doing an internship in the Elegant Child’s [...]

Read More »

Elegant Child, Personalized Baby Gifts and Baby Gift Baskets

Elegant Child, Personalized Baby Gifts and Baby Gift Baskets KNOWN TO CELEBRITIES, TOP HOLLYWOOD AGENTS AND MANAGERS, THE ELEGANT CHILD OF BEVERLY HILLS EXQUISITE AND UNIQUE PERSONALIZED BABY GIFTS AND SERVICES GOES SOCIAL. Beverly Hills, CA, September, 2011:  The Elegant Child of Beverly Hills is now celebrating 22 years in business and has launched its new e-commerce [...]

Read More »